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Anti-scam awareness traditionally emphasised literacy-biased indicators like spelling and grammar; and IT literacy-biased indicators like checking email addresses and other data.

AI exploitation by scammers reinforces why systematic/organisational policies like ‘No hyperlink’ ’No reply’ ’No ph number’ approaches to customer contact are more effective and reliable.
https://www.crikey.com.au/2025/01/08/apple-new-artificial-intelligence-rewords-scam-messages-look-legitimate/
#AusGov #AusBiz #ScamWatch
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And on that note, a reminder to Australian citizens and residents that messages (SMS/email) from myGov, Services Australia, and the Australian Taxation Office generally do not include hyperlinks, and if phone numbers are used they are publicly listed numbers.

#ScamWatch