My wife is on the phone with HP and looks exasperated. We had a working printer that, in my opinion, was surveiling us too much. It knew when our ink cartridges were almost empty and had our credit card number so it could send us new cartridges when we needed them. My wife loved that because ink cartridges always go dry right when you need them, and it was getting more difficult to find the proper cartridges. Yes, the printer knew if we installed third party cartridges.

But, the credit card on file just passed the expiration date, and the printer magically stopped working. That is why she is calling. And, of course, they are telling us it is obsolete and we should big a new one with even MORE surveillance! That, folks, is #enshittification

#HP
#printers
#SubscriptionHardware
#RentSeekers