"When evaluating documentation’s role, consider these broader strategic questions:
- Strategic positioning: How does documentation support the company’s core strategic approach?
- Competitive advantage: Can documentation create or enhance the company’s unique market position? What type of documentation does the competition offer?
- Value proposition: How does documentation contribute to the product’s overall value for customers?
- Knowledge management: How does documentation support internal knowledge retention and transfer?
- Customer lifecycle: How can documentation improve customer acquisition, retention, and satisfaction?"
https://www.thegooddocsproject.dev/blog/making-business-base-know-company-goals
#TechnicalWriting #Documentation #SoftwareDocumentation #TechnicalCommunication
- Strategic positioning: How does documentation support the company’s core strategic approach?
- Competitive advantage: Can documentation create or enhance the company’s unique market position? What type of documentation does the competition offer?
- Value proposition: How does documentation contribute to the product’s overall value for customers?
- Knowledge management: How does documentation support internal knowledge retention and transfer?
- Customer lifecycle: How can documentation improve customer acquisition, retention, and satisfaction?"
https://www.thegooddocsproject.dev/blog/making-business-base-know-company-goals
#TechnicalWriting #Documentation #SoftwareDocumentation #TechnicalCommunication
